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Terms And Conditions

Terms and Condition

Effective Date: 1/12/2024

Welcome to Sail App ("we," "our," or "us"). These Terms and Conditions govern your use of our multi-vendor fashion platform, available through our website and mobile application (the "App"). By accessing or using the Sail App, you agree to comply with these terms.

1. Definitions

  • "Platform" refers to the Sail App and its services.
  • "Vendor" refers to third-party fashion sellers listing their products on the platform.
  • "User" refers to customers or buyers using the Sail App.
  • "Products" refers to fashion items listed for sale by Vendors.

2. Use of the Platform

  1. The Sail App is a multi-vendor platform connecting buyers and sellers of fashion products.
  2. By using the App, you confirm that you are at least 18 years old or have legal parental/guardian consent.
  3. You agree to use the App only for lawful purposes.

3. User Accounts

  1. To purchase or sell products, Users and Vendors must create an account with accurate and up-to-date information.
  2. You are responsible for maintaining the confidentiality of your account credentials.
  3. We reserve the right to terminate or suspend accounts for any breach of these Terms.

4. Vendors and Products

  1. Vendors are solely responsible for the accuracy, quality, pricing, and delivery of their listed products.
  2. Sail App does not manufacture, own, or control any of the products sold on the platform.
  3. Vendors must ensure that all products comply with applicable laws and are free from counterfeit materials.

5. Orders and Payments

  1. All purchases made through the Sail App are binding agreements between the Vendor and the User.
  2. Payments are processed through secure third-party payment gateways.
  3. Users must review product details and policies (e.g., shipping, return) before placing an order.

6. Shipping and Returns

  1. Vendors are responsible for shipping and fulfilling orders within the stated timelines.
  2. Return and refund policies are determined by each Vendor and are displayed on the product page.
  3. Users must adhere to each Vendor’s specific return and refund process.

7. Intellectual Property

  1. Sail App owns the rights to the platform’s design, branding, and content (excluding Vendor product listings).
  2. Users and Vendors must not copy, distribute, or reproduce any part of the platform without prior written consent.

8. Prohibited Activities

You agree NOT to:

  • Use the App to upload fraudulent, counterfeit, or illegal items.
  • Misuse the App for unauthorized advertising or spam.
  • Post inappropriate, defamatory, or offensive content.

9. Liability and Disclaimers

  1. Sail App acts solely as an intermediary between Vendors and Users. We do not assume liability for:
    • Defects in products or failed deliveries.
    • Misrepresentation of product information by Vendors.
  2. We are not responsible for damages arising from the use or misuse of the platform.

10. Termination

We reserve the right to terminate access to the platform, with or without notice, if you violate these Terms.

11. Privacy Policy

Your use of the Sail App is also governed by our Privacy Policy [Insert Link], which outlines how we collect, use, and protect your information.

12. Changes to Terms

We may update these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated Terms.

13. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
Email: info@sail-mena.com
Phone: +201111111111